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Q: How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location and chosen shipping method.
Q: Do you offer international shipping?
Yes! We ship worldwide. Shipping fees and delivery times may vary depending on your country.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email or SMS, which you can use to follow your package in real time.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and secure online payment options. Cash on Delivery (COD) may also be available in select regions.
Q: Are your products authentic?
A: Absolutely. We take pride in offering 100% genuine products across all categories—from cosmetics and fragrances to fashion, gadgets, and more.
Q: What is your return & exchange policy?
A: We offer a 7-day easy return or exchange policy. If you’re not satisfied with your order, simply contact our support team to start the process.
Q: Do your products come with a warranty?
A: Selected items such as electronics and home appliances include a manufacturer’s warranty. Warranty details are mentioned on each product page.
Q: Can I cancel or modify my order after placing it?
A: Yes, you can cancel or make changes to your order within 12 hours of purchase by contacting our customer service team.
Q: Do you offer gift wrapping or special packaging?
A: Yes! We provide gift wrapping and personalized packaging options on selected products—perfect for birthdays, weddings, and special occasions
Q: How can I contact customer support?
A: You can reach us anytime through our Contact Us page, email, or live chat. Our support team is always ready to assist you.